Software Features

Customers & Payments

Customer look up by Name, Account, or Meter Book and Sequence
Customer management at one window; letters, labels, work orders, adjustments, disconnects
Unlimited number of customers or customer data
Check and Balance feature for accurate payment entry
Fast, keystroke saving, streamlined payment entry
Pay batching for easy balancing
Accurate and overall balanced allocation of charges, payments, and adjustments between various services avoids "intermingling of funds" and answers the question "How much of that payment (or deposit) is water and how much is sewer, etc?"
Pay receipt available for customers at payment entry
ACH Payment Processing with Bank Drafting companion product
Interfaces with Quick Books and Cougar Mtn. accounting systems, with WW2GL companion product

Billing

User defined rate tables
Percentage or Flat Rate Billing & Penalties
Sewer Averaging
Delinquent/Shut Off Reports and Notices
Creates Post-Card bills, or "letter" statements
Single letter statement from customer screen
Final Bill to customer when disconnecting
Monthly & Historical reports
Monthly synopsis on one sheet. Our "Director's Report" includes figures for Water efficiency, connections, & A/R.

Meters

Fast, error checking, streamlined meter reading entry
High/Low Report after reading entry: make sure the readings are right
Unlimited notes on Meter/Tap
Durable Meter/Tap records avoid entry of duplicate meter information for successive occupants
Estimate meter readings
Current and Historical Readings & Usage Reports
Reports of usage by user defined groups
Interfaces with many automated meter reading systems, with our GoBtween companion product

Program Utilities

System Requirements

A computer running Microsoft Windows 95, 98, NT, 2000, ME, XP, Vista, or Windows 7.
WaterWorks will work with any laser or ink jet printer; however ink jet printers have some limitations on margin requirements, speed, and cost of operation. For best result, a laser jet printer is recommended.

Technology