Audit Trail
Audit trail--A detailed documentation of transactions supporting summary ledger entries. This documentation may be on paper or electronic records.WaterWorks provides many reports on many different items regarding billing, usage, financial, etc. Your auditor/manager will want the 4 main reports that comprise our absolute audit trail; Billing, Accounts Receivable, Adjustments, and Disconnect & New. These documents provide all information necessary to track your charges, income, and account changes for any month, and are available for all past months.
- Billing Report- Complete report of charges for current month, or any past month. This report lists each customer, previous and current readings along with the current usage and the amount billed for each service with totals by customer and month.
- Accounts Receivable Report- Complete report of receivables for current month, or any past month. Lists by month each customers beginning balance, payments received, adjustments (if any), penalty (if any), charges and the ending balance with totals.
- Adjustments Report- Complete report of adjustments for current month, or any past month. Lists monetary adjustments on acounts along with comments or explanation for the adjustment. Displays the login in name of the person making the adjustment.
- Disconnects, New, Etc. Report- Lists all disconnects, new accounts, account status changes, exemptions from penalty or charges, and meter swaps. Displays the login in name of the person who made the changes.